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sales@zhimaisolar.com ,
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FAQ

    What kind of cells used on this battery?
    Different capacity with different cells, we make the battery with original A grade brand and high quality domesticells,all can be customized as your requests.
    Do your battery come with charger?
    All of our batteries come with charger.We have normal charger anccharger. The S2400 has the fast charger.
    Do your batteries come with BMS?
    Yes, Our batteries all with BMS, with stable performance.Which can the battery avoid short circuit,Overcharged,Over discharge and Over current.
    Can you provide OEM and ODM service?
    Yes, We are a professional Electric Bike Battery manufacture factory, which produce all kind of high quality E-bike lithium batteries as customers' requirements and designs, welcome to place OEM and ODM orders and visit our factory.
    Why do you need to store the electricity generated by the photovoltaic power generation system?
    When the electricity generated by the photovoltaic panels meets the electricity consumption required by the household electricity load, the excess power generation will be fed into the grid. If your electricity consumption exceeds the photovoltaic power generation, you need to buy electricity from the grid company. But with an energy storage system, you can store the excess photovoltaic power generation and use it when the sun is insufficient or at night. The energy storage system can not only optimize your energy consumption, but also reduce your electricity bills, making your life green and low-carbon!
    How long can the Smart Energy home battery maintain the use of home appliances?
    A 1000W microwave oven running at maximum power for 1 hour will consume 1kWh, which is equivalent to a 10W LED light being on for 100 hours. Therefore, after the Smart Energy SMILE 5 home energy storage system with a capacity of 11.4KWh is fully charged, the microwave oven can run for 11.4 hours and the LED light can be on for 1140 hours.
    When there is a power outage, can household energy storage still supply power to the home?
    ZHIMAI energy storage system is equipped with UPS uninterruptible power supply. When there is a power outage, the backup power supply can respond within 20 milliseconds, so that users will not feel the power outage at all. You can connect important loads in your home (such as refrigerators, freezers, computers) to the energy storage system. When there is sufficient power, the excess power can be used to power the entire home.

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